- 1A: Infection Control Panel
- 2A: Leveraging Data and Technology to Advance Care and Improve Quality Performance
- 3ABC: Structuring Governance for Quality and Safety
- 4A: Perioperative/Procedural Quality and Safety Panel
- 5ABC: Burnout/Resilience
- 6A: EHR Improvements
- 7A: Building an Ambulatory Safety Program
- 8ABC: Protecting Access to Medicare Act (PAMA)
- 9A: Utilizing Data to Drive Standardization of Surgical Care
- 1B: Engaging Leadership in Quality and Safety
- 2B: Health Equity, Diversity, and Inclusion
- 3ABC: Structuring Governance for Quality and Safety
- 4B: Response to Critical Events
- 5ABC: Burnout/Resilience
- 6B: Medication Safety
- 7B: TBD
- 8ABC: Protecting Access to Medicare Act (PAMA)
- 9B: Nudging Providers to do the Right Thing Around Opioids
- 1C: Improving Patient Experience in Radiology
- 2C: Learning Health Systems
- 3ABC: Structuring Governance for Quality and Safety
- 4C: AI’s Role in Improving Quality and Safety in Radiology
- 5ABC: Burnout/Resilience
- 6C: Reducing Unwarranted Variation in Radiology I
- 7C: Reducing Unwarranted Variation in Radiology II
- 8ABC: Protecting Access to Medicare Act (PAMA)
- 9C: Peer Learning and Peer Review in the Radiology Setting
7:00am - 7:45am
Registration and Breakfast
7:45am - 8:00am
Opening Remarks
David W. Bates, MD, MSc and Ramin Khorasani, MD, MPH
Keynote Address
8:00am - 8:45am
How Healthcare Organizations Can Leverage Quality and Integrate Their Workforce to Achieve Both Patient-Centered Care and Economic Value
Stephanie Mercado, CEO and Executive Director NAHQ
SESSION OPTIONS 1A - 1C
8:55am - 9:55am
1A: Operationalizing Quality Improvement, a C-suite Perspective: Infection Control Examples
-Community Immunity: Strategies for Increasing Vaccination Rates, Safety, and Experience
-Hand Hygiene Improvement
Paula Squires, MBA, SHRM-SCP, SPHR and Kate Ulbricht, PharmD, MBA, CPPS
Charles Morris, MD, MPH and Madelyn Pearson, DNP, RN, NEA-BC
1B: Engaging Leadership in Quality and Safety
Elizabeth Mort, MD, MPH and Sunil Eappen, MD, MBA
1C: Improving Patient Experience in Radiology: Importance, Strategies and Results
Neena Kapoor, MD, Keith Hentel, MD, MS, and Ramin Khorasani, MD, MPH
9:55am - 10:10am
Coffee Break
Refreshments provided
Session Options 2A - 2C
10:10am - 11:10am
2A: Leveraging Data and Technology to Advance Care and Improve Quality Performance:
-Electronic Tools for Identification of System Opportunities Related to Mortality
-Eliminating Retained Foreign Objects in the OR
Malika Mendu, MD, MBA
Rajesh Patel, MD, MPH
2B: Health Equity, Diversity and Inclusion:
-Improving Health Equity Through Community Health Performance
-Integrating Health Equity into Quality and Patient Safety
-Addressing Social Determinants of Health in Primary Care
Thomas Sequist, MD, MPH
Karthik Sivashanker, MD
Cheryl Clarke, MD, ScD
2C: Learning Health Systems:
-Capturing safety events and learning opportunities with just culture principles
-Collaborative case reviews: using safety events to operationalize improvements
-Eliminating unscheduled radiology orders to reduce delays in diagnosis
Ranilda Lacson, MD, PhD
Karen Fiumara, PharmD
Kelly Fanning, MBA
Session Options 3A - 3C
11:20am - 12:20pm
3ABC: Structuring Governance for Quality and Safety
Margaret Duggan, MD, Giles Boland, MD, and Lanny Thorndike
12:20pm - 1:20pm
Networking Lunch
Provided
Session Options 4A - 4C
1:20pm - 2:20pm
4A: Perioperative/Procedural Quality and Safety Panel:
-Peri-operative Medication Reconciliation Support to Increase Patient Access
-Strategies to Prevent Patient Identification Errors
Kate Ulbricht, PharmD, MBA, CPPS, Twilight Cofield, NP
Kimberly Wheeler, DNP, and Luigino Nascimben, MD
4B: Response to Critical Events:
-Toward Zero Preventable Deaths from Trauma
-Implementing a Communication, Apology, and Resolution Program
Eric Goralnick, MD, MS
Adam Fields, MD and Karen Fiumara, PharmD
4C: Artificial Intelligence's Role in improving quality and safety in radiology: Relevance, opportunities and challenges in the short, medium and long term
James Brink, MD, Curtis Langlotz, MD, PhD, and Ramin Khorasani, MD, MPH
2:20pm - 2:30pm
Snack Break
Refreshments provided
Session Options 5A - 5C
2:30pm - 3:30pm
5A: Utilizing Data to Drive Standardization of Surgical Care: An ERAS Approach
Casey McGrath, RN, MSN and Kevin Elias, MD
5B: Nudging Providers To Do The Right Thing Around Opioids
Scott Weiner, MD
5C: Learning Health Systems: Peer Learning and Peer Review
-Vision, Opportunities and Challenges
-How To: Strategies, tools and results
-Future Direction
Giles Boland, MD, Ramin Khorasani, MD,MPH, and Jennifer Broder, MD
Keynote Address and Reception
3:40pm - 4:25pm
Hard-wiring Practice to Prevent Workforce Harm:
The impact of Staff Safety on Safe Patient Care
Patricia McGaffigan, RN, MS, CPPS
4:30pm - 5:30pm
Networking Reception
Join us for refreshments and networking with course faculty and colleagues
7:00am - 8:00am
Breakfast
Keynote Address
8:00am - 8:45am
Simple, Effective Innovations Using Technology that Eliminate Preventable Harm, Lower Costs and Enable Patients to Make Informed Choices
David W. Bates, MD, MSc
SESSION OPTIONS 6A - 6C
8:55am - 9:55am
6A: EHR Improvements:
-Physician Burnout and EHRs: Technology as Enabler, Not Impediment
-Adding Patient Photos to the Electronic Medical Record to Reduce Wrong Orders in the Emergency Department
Rajesh Patel, MD, MPH
Hojjat Salmasian, MD, PhD and Bonnie Blanchfield, SCD
6B: Medication Safety:
-Engaging Patients in Value-Based Benefit Design
-Medication Safety/Adherence Specific to Transitions of Care
Niteesh Choudhry, MD, Ph.D.
Jillian Dempsey, PharmD and Christine Gillis, PharmD
6C: Reducing Unwarranted Variation in Radiology (I): Relevence, Strategies and Results
Giles Boland, MD, Dan Glazer, MD, William Mayo-Smith, MD, and Shanna Matalon, MD
9:55am - 10:10am
Coffee Break
Refreshments provided
SESSION OPTIONS 7A - 7C
10:10am - 11:10am
7A: Building an Ambulatory Safety Program
Sonali Desai, MD, MPH, and Kelly Fanning, MBA
7B: Reliability, Resilience and Risk: Why a Just Culture is Critical to Quality and Safety Improvement
Christian Dankers, MD
7C: Reducing Unwarranted Variation in Radiology (II): Relevance, Strategies, and Results
Neena Kappor, MD, Atul Shinagare, MD, Catherine Giess, MD, and Ramin Khorasani, MD, MPH
SESSION OPTIONS 8A - 8C
11:20am - 12:20pm
8ABC: Protecting Access to Medicare Act (PAMA) Imaging CDS Regulations: What you need to know and do; Requirements, Opportunities, Challenges and Risks
Ali Raja, MD, MPH, MBA, Pamela Johnson, MD, and Keith Hentel, MD, MS
12:20pm - 1:20pm
Networking Lunch
Provided
SESSION OPTIONS 9A - 9C
1:20pm - 2:20pm
9ABC: Realizing Provider Well-being: Strategies and Tools
Catherine Geiss, MD, Michael J. Healey, MD, Namita Seth Mohta, MD
2:20pm - 2:30pm
Snack Break
Refreshments Provided
Closing Keynote Address
2:30pm - 3:30pm
Case Studies in Resilience: Lessons Learned
Thomas Lee, MD
3:30pm - 3:45pm
Closing Remarks
David W. Bates, MD, MSc and Ramin Khorasani, MD, MPH