• 1A: Infection Control Panel
  • 2A: Leveraging Data and Technology to Advance Care and Improve Quality Performance
  • 3ABC: Structuring Governance for Quality and Safety
  • 4A: Perioperative/Procedural Quality and Safety Panel
  • 5ABC: Burnout/Resilience
  • 6A: EHR Improvements
  • 7A: Building an Ambulatory Safety Program
  • 8ABC: Protecting Access to Medicare Act (PAMA)
  • 9A: Utilizing Data to Drive Standardization of Surgical Care
  • 1B: Engaging Leadership in Quality and Safety
  • 2B: Health Equity, Diversity, and Inclusion
  • 3ABC: Structuring Governance for Quality and Safety
  • 4B: Response to Critical Events
  • 5ABC: Burnout/Resilience
  • 6B: Medication Safety
  • 7B: TBD
  • 8ABC: Protecting Access to Medicare Act (PAMA)
  • 9B: Nudging Providers to do the Right Thing Around Opioids
  • 1C: Improving Patient Experience in Radiology
  • 2C: Learning Health Systems
  • 3ABC: Structuring Governance for Quality and Safety
  • 4C: AI’s Role in Improving Quality and Safety in Radiology
  • 5ABC: Burnout/Resilience
  • 6C: Reducing Unwarranted Variation in Radiology I
  • 7C: Reducing Unwarranted Variation in Radiology II
  • 8ABC: Protecting Access to Medicare Act (PAMA)
  • 9C: Peer Learning and Peer Review in the Radiology Setting

7:00am - 7:45am

Registration and Breakfast

7:45am - 8:00am

Opening Remarks

David W. Bates, MD, MSc and Ramin Khorasani, MD, MPH

Keynote Address

8:00am - 8:45am

How Healthcare Organizations Can Leverage Quality and Integrate Their Workforce to Achieve Both Patient-Centered Care and Economic Value

Stephanie Mercado, CEO and Executive Director NAHQ

SESSION OPTIONS 1A - 1C

8:55am - 9:55am

1A: Infection Control Panel:
-Community Immunity: Strategies for increasing vaccination rates, safety, and experience
-Hand Hygiene Improvement

Paula Squires, MBA, SHRM-SCP, SPHR and Kate Ulbricht, PharmD, MBA, CPPS
Charles Morris, MD, MPH and Madelyn Pearson, DNP, RN, NEA-BC

1B: Engaging Leadership in Quality and Safety

Elizabeth Mort, MD, MPH and Sunil Eappen, MD, MBA

1C: Improving Patient Experience in Radiology: Importance, Strategies and Results

Neena Kapoor, MD, Keith Hentel, MD, MS, and Ramin Khorasani, MD, MPH

9:55am - 10:10am

Coffee Break

Refreshments provided

Session Options 2A - 2C

10:10am - 11:10am

2A: Leveraging Data and Technology to Advance Care and Improve Quality Performance:
-Electronic Tools for Identification of System Opportunities Related to Mortality
-Eliminating Retained Foreign Objects in the OR

Malika Mendu, MD, MBA
Rajesh Patel, MD, MPH

2B: Health Equity, Diversity and Inclusion:
-Improving Health Equity Through Community Health Performance
-Integrating Health Equity into Quality and Patient Safety
-Addressing Social Determinants of Health in Primary Care

Thomas Sequist, MD, MPH
Karthik Sivashanker, MD
Cheryl Clarke, MD, ScD

2C: Learning Health Systems:
-Capturing safety events and learning opportunities with just culture principles
-Collaborative case reviews: using safety events to operationalize improvements
-Eliminating unscheduled radiology orders to reduce delays in diagnosis

Ranilda Lacson, MD, PhD
Karen Fiumara, PharmD
Kelly Fanning, MBA

Session Options 3A - 3C

11:20am - 12:20pm

3ABC: Structuring Governance for Quality and Safety

Margaret Duggan, MD, Giles Boland, MD, and Lanny Thorndike

12:20pm - 1:20pm

Networking Lunch

Provided

Session Options 4A - 4C

1:20pm - 2:20pm

4A: Perioperative/Procedural Quality and Safety Panel:
-Peri-operative Medication Reconciliation Support to Increase Patient Access
-Strategies to Prevent Patient Identification Errors

Kate Ulbricht, PharmD, MBA, CPPS, Twilight Cofield, NP
Kimberly Wheeler, DNP, and Luigino Nascimben, MD

4B: Response to Critical Events:
-Toward Zero Preventable Deaths from Trauma
-Implementing a Communication, Apology, and Resolution Program

Eric Goralnick, MD, MS
Adam Fields, MD and Karen Fiumara, PharmD

4C: Artificial Intelligence's Role in improving quality and safety in radiology: Relevance, opportunities and challenges in the short, medium and long term

James Brink, MD, Curtis Langlotz, MD, PhD, and Ramin Khorasani, MD, MPH

2:20pm - 2:30pm

Snack Break

Refreshments provided

Session Options 5A - 5C

2:30pm - 3:30pm

5A: Utilizing Data to Drive Standardization of Surgical Care: An ERAS Approach

Casey McGrath, RN, MSN and Kevin Elias, MD

5B: Nudging Providers To Do The Right Thing Around Opioids

Scott Weiner, MD

5C: Learning Health Systems: Peer Learning and Peer Review
-Vision, Opportunities and Challenges
-How To: Strategies, tools and results
-Future Direction

Giles Boland, MD, Ramin Khorasani, MD,MPH, and Jennifer Broder, MD

Keynote Address and Reception

3:40pm - 4:25pm

Hard-wiring Practice to Prevent Workforce Harm:
The impact of Staff Safety on Safe Patient Care

Patricia McGaffigan, RN, MS, CPPS

4:30pm - 5:30pm

Networking Reception

Join us for refreshments and networking with course faculty and colleagues

7:00am - 8:00am

Breakfast

Keynote Address

8:00am - 8:45am

Simple, Effective Innovations Using Technology that Eliminate Preventable Harm, Lower Costs and Enable Patients to Make Informed Choices

David W. Bates, MD, MSc

SESSION OPTIONS 6A - 6C

8:55am - 9:55am

6A: EHR Improvements:
-Physician Burnout and EHRs: Technology as Enabler, Not Impediment
-Adding Patient Photos to the Electronic Medical Record to Reduce Wrong Orders in the Emergency Department

Adam Landman, MD
Hojjat Salmasian, MD, PhD and Bonnie Blanchfield, SCD

6B: Medication Safety:
-Engaging Patients in Value-Based Benefit Design
-Medication Safety/Adherence Specific to Transitions of Care

Niteesh Choudhry, MD, Ph.D.
Jillian Dempsey, PharmD and Christine Gillis, PharmD

6C: Reducing Unwarranted Variation in Radiology (I): Relevence, Strategies and Results

Giles Boland, MD, Dan Glazer, MD, William Mayo-Smith, MD, and Shanna Matalon, MD

9:55am - 10:10am

Coffee Break

Refreshments provided

SESSION OPTIONS 7A - 7C

10:10am - 11:10am

7A: Building an Ambulatory Safety Program

Sonali Desai, MD, MPH, and Kelly Fanning, MBA

7B: Reliability, Resilience and Risk: Why a Just Culture is Critical to Quality and Safety Improvement

Christian Dankers, MD

7C: Reducing Unwarranted Variation in Radiology (II): Relevance, Strategies, and Results

Neena Kappor, MD, Atul Shinagare, MD, Catherine Giess, MD, and Ramin Khorasani, MD, MPH

SESSION OPTIONS 8A - 8C

11:20am - 12:20pm

8ABC: Protecting Access to Medicare Act (PAMA) Imaging CDS Regulations: What you need to know and do; Requirements, Opportunities, Challenges and Risks

Ali Raja, MD, MPH, MBA, Pamela Johnson, MD, and Keith Hentel, MD, MS

12:20pm - 1:20pm

Networking Lunch

Provided

SESSION OPTIONS 9A - 9C

1:20pm - 2:20pm

9ABC: Realizing Provider Well-being: Strategies and Tools

Catherine Geiss, MD, Michael J. Healey, MD, Namita Seth Mohta, MD

2:20pm - 2:30pm

Snack Break

Refreshments Provided

Closing Keynote Address

2:30pm - 3:30pm

Case Studies in Resilience: Lessons Learned

Thomas Lee, MD

3:30pm - 3:45pm

Closing Remarks

David W. Bates, MD, MSc and Ramin Khorasani, MD, MPH