Keynote Speakers

David W. Bates, MD, MSc, Chief, Division of General Internal Medicine, Brigham and Women’s Hospital Medical Director of Clinical and Quality Analysis, Partners HealthCare

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Dr. Bates has been elected to the Institute of Medicine, the American Society for Clinical Investigation, the Association of American Physicians and the American College of Medical Informatics, and was chairman of the Board of the American Medical Informatics Association. He has published over 700 peer-reviewed papers which have been cited over 100,000 times; he has an h-index of 147, which ranks him among the 400 most cited biomedical researchers of any type.

Thomas Lee, MD, Chief Medical Officer of Press Ganey, Professor of Health Policy Management Harvard T.H. Chan School of Public Health

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Dr. Lee is a member of the Editorial Board of The New England Journal of Medicine, the Board of Directors of Geisinger Health System, the Board of Directors of Health Leads; the Board of Overseers of Weill Cornell Medical College; the Special Medical Advisory Group (SMAG) of the Veterans Administration; and the Panel of Health Advisors of the Congressional Budget Office. He received his BA from Harvard College (1975) and his MD from Cornell University Medical College (1979), and then trained in internal medicine and then cardiolog at Brigham and Women’s Hospital. He received a MSc in Epidemiology from Harvard School of Public Health in 1987.

Course Faculty

Giles W. L. Boland, MD, Philip H. Cook Professor of Radiology, Harvard Medical School, Chair of Radiology, Brigham and Women’s Hospital.

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Dr. Boland received his medical degree at the London Hospital Medical College, London University, and completed his residency at Guy’s Hospital, London. In 1992 he began his fellowship in Radiology at Massachusetts General Hospital, and joined the faculty in 1994 before moving to BWH as Chair of Radiology in 2016.

As Chair of Radiology, Dr. Boland is responsible for a department that performs and interprets approximately 800,000 imaging exams per year includes 120 attending physicians, a large Research department, 100 physician trainees and a large complement of technologists, nurses and support personnel. His current focus is on the delivery of cost-effective patient outcomes, which drives his interests to include practice and workflow re-design and management,quality and safety, leadership, information technology (especially those that improve outcomes), the patient experience, wellness and development of new markets. He has written numerous peer-reviewed articles on these topics and has conducted over 100 international presentations on these issues. As a current practicing radiologist, his interests lie in Abdominal Imaging. He is the past president of the Society of Abdominal Radiology.

James Brink, MD, Radiologist in Chief, Massachusetts General Hospital, Juan M. Taveras Professor of Radiology, Harvard Medical School

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Dr. Brink is Radiologist-in-Chief at the Massachusetts General Hospital (MGH) and the Juan M. Taveras Professor of Radiology at Harvard Medical School. He earned a BS degree in Electrical Engineering at Purdue University and an MD at Indiana University before completing his residency and fellowship at MGH in 1990. He joined the faculty at the Mallinckrodt Institute of Radiology at Washington University School of Medicine where he rose to the rank of Associate Professor prior to joining the faculty at Yale University in 1997.

Dr. Brink served as Chair of the Yale Department of Diagnostic Radiology from 2006 to 2013 prior to returning to MGH as Radiologist-in-Chief. Dr. Brink is Fellow of the Society for Computed Body Tomography/Magnetic Resonance, Fellow of the American College of Radiology, Past-President of the American Roentgen Ray Society, and Past-President of the American College of Radiology. For the National Academies of Sciences, Engineering and Medicine, Dr. Brink serves as Vice-Chair of the Nuclear and Radiation Studies Board. For the International Society for Strategic Studies in Radiology, Dr. Brink serves as Secretary. Dr. Brink is a recipient of the American Roentgen Ray Society’s Gold Medal and an honorary member of the European Society of Radiology, the Japanese Radiological Society, the Italian Society of Medical Radiology, the American Association of Physicists in Medicine, and the International Organization for Medical Physics. Dr. Brink has broad experience in medical imaging, including the utilization and management of imaging resources, with specific interest and expertise in issues related to the monitoring and control of medical radiation exposure.

Jennifer C. Broder, MD, Assistant Professor of Radiology Tufts Medical School,  Vice Chair for Quality and Safety Department of Radiology Lahey Hospital and Medical Center

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Dr. Broder  is Vice Chair of Quality and Safety at Lahey Hospital and Medical Center Department of Radiology in Burlington, MA and an Assistant Professor of Radiology at Tufts Medical School. She received her B.A. from University of Pennsylvania in History and Sociology of Science. Prior to matriculating at Harvard Medical School, she worked for several years in public health which gave her insight into the benefits of incorporating systematic efforts to analyze and prevent error. After completing both her diagnostic radiology residency and abdominal imaging fellowship at Boston University, she joined the faculty at Lahey, where she has worked to build a culture of safety in her department, emphasizing peer learning, just culture, and technologist engagement. In addition to her volunteer roles in quality and safety with national professional societies and as a member of the Executive Committee of the Massachusetts Radiologic Society, she is a founding Co-Chair of the Massachusetts Radiology Quality and Safety Council and serves on the Massachusetts Governor’s Advisory Commission on Radiologic Technologists.

Cheryl R. Clark, MD, ScD, Director, Health Equity Research & Intervention, Center for Community Health and Health Equity, and Hospitalist, Brigham and Women’s/Faulkner Hospitals, Division of General Medicine & Primary Care; Harvard Medical School Faculty

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Cheryl Clark MD, ScD, is a hospitalist and social epidemiologist in Brigham and Women’s Hospital Division of General Medicine and Primary Care, and Director of Health Equity Research & Intervention in the Center for Community Health and Health Equity, Brigham and Women’s Hospital.

Dr. Clark’s research focuses on social epidemiology and data science approaches to studying social determinants of healthy aging, and racial and ethnic disparities in health care utilization in aging populations. She is the principal investigator of an award from the National Institutes of Aging to understand the social determinants of cardiometabolic factors in aging populations. Dr. Clark is currently investigating social determinants of cardiometabolic risks in midlife and aging populations and is collaborating in work to implement social determinants of health screening and referral interventions in primary care settings and among women undergoing evaluation for new breast cancer diagnoses.

Christian Dankers, MD, MBA, Associate Chief Quality Officer at Partners HealthCare

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Dr. Dankers grew up in Monroe, WA and attended Williams College where he studied Philosophy. After college, he worked for three years at the Advisory Board Company in Washington DC, which provides business strategy research and consulting services for hospitals. He then attended the University of Pennsylvania, where he obtained his MD and MBA. He completed internal medicine residency at The Massachusetts General Hospital and remained at the MGH for three years following residency, splitting his time between clinical work as a hospitalist and quality and safety work as a member of the Edward P. Lawrence Center for Quality and Safety.

In 2013, Dr. Dankers joined the Department of Quality and Safety at Brigham and Women’s Hospital. As Associate Chief Quality Officer, he worked on Hospital Acquired Condition reduction, mortality reduction, improving the patient experience, and in strengthening safety culture through the application of Just Culture and reliability management principles. In 2018, Dr. Dankers joined Partners HealthCare as the Associate Chief Quality Officer, where he helps oversee ambulatory quality improvement, quality and safety collaboratives, Patient Reported Outcomes work, and Partners’ government payment and policy group. He continues to practice as a hospitalist at Brigham and Women’s Hospital.

Sonali Desai, MD, MPH, Rheumatologist, Medical Director of Ambulatory Patient Safety, and Medical Director of Quality in the Department of Medicine, Brigham and Women’s Hospital; Harvard Medical School Faculty

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Dr. Desai is the Medical Director of Ambulatory Patient Safety at Brigham and Women’s Hospital, the Medical Director of Quality for the Department of Medicine, and is a practicing rheumatologist. Dr. Desai conducts research on improving the quality of care and patient safety with a focus on the ambulatory setting. Dr. Desai is also an Assistant Professor of Medicine at Harvard Medical School and served as a Program Director (2015-2017) for an innovative global education, blended learning course titled Safety, Quality, Informatics, and Leadership. She is a native of Massachusetts and attended both college and medical school at Brown University in Rhode Island. She completed her internal medicine residency and Chief residency at Beth Israel Deaconess Medical Center in Boston, her rheumatology fellowship at BWH, and her MPH at the Harvard School of Public Health.

Sunil Eappen, MD, MBA, Chief Medical Officer and Senior Vice President Medical Affairs Brigham Health, Associate Professor of Anesthesia at Harvard Medical School

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As Chief Medical Officer, Eappen will lead key initiatives in physician recruitment and retention, medical affairs and patient care.  Partnering closely with the Associate Chief Medical Officers, he will focus on developing new clinical care delivery strategies that will significantly improve efficiency, financial outcomes and, most importantly, patient outcomes.

Eappen will lead efforts focusing on integration between Partners and Brigham Health clinicians, pharmacy management, and nurturing a culture of professionalism that extends beyond physicians and nurses to all Brigham and Women’s Hospital staff.

Eappen joined BWH on July 16, 2018, from Massachusetts Eye and Ear Infirmary, where he most recently served as the Chief of Anesthesiology and the Chief Medical Officer. He was previously the Medical Director of the Operating Rooms at Massachusetts Eye and Ear Infirmary. In these roles at the Mass Eye and Ear, he managed the Medical Staff Office and the pharmacy as well as leading the Quality and Patient Experience Programs.

Eappen earned his bachelor’s degree in mathematics and computer science from the University of Illinois at Urbana- Champaign, his MD from the University of Chicago’s Pritzker School of Medicine and an MBA from the Yale University School of Management. He completed his residency in anesthesiology at the Brigham and Women’s Hospital.

Eappen has numerous published articles and is national speaker on the utility of surgical checklist implementation in order to reduce surgical complications, optimizing OR efficiency, and change management.  In addition to serving as CMO, Eappen is also an Associate Professor of Anesthesia at Harvard Medical School.

Adam C. Fields, MD, Quality and Safety Fellow, Department of Quality and Safety, Surgery Resident, Department of Surgery, Harvard Medical School, Brigham and Women’s Hospital

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Dr. Fields is a second year Quality and Safety Fellow at Brigham and Women’s Hospital, in Boston, Massachusetts. He received his undergraduate degree from Yale University and Medical Degree from the Icahn School of Medicine at Mount Sinai. He is currently in the middle of his Surgery Residency at Brigham and Women’s Hospital. Adam Co-Chairs the Communication, Apology, and Resolution Program at Brigham and Women’s Hospital. He has authored several papers on reducing postoperative opioid use, quality of care in surgery, and the management of colorectal neoplasms.

Karen Fiumara, PharmD, BCPS, CPPS, Executive Director of Patient Safety, Department of Quality and Safety, Brigham and Women’s Hospital

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Dr. Fiumara  is the Executive Director of Patient Safety at Brigham and Women’s Hospital. She received her PharmD from Massachusetts College of Pharmacy in 2002, and completed her residency in pharmacy practice at Brigham and Women’s Hospital in 2003. She held the position of Medication Safety Officer and managed the Anticoagulation Management Service at Brigham and Women’s Hospital, overseeing the care of 3,000 patients. She works as Clinical Pharmacy Consultant for the New England Journal of Medicine and has authored papers in the fields of medication safety, adverse drug events, and anticoagulation.

Catherine Giess, MD, Division Chief of Breast Imaging, Brigham and Women’s Hospital, Network Director of Breast Imaging for Brigham Radiology and Associate Professor of Radiology, Harvard Medical School

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Dr. Giess is Division Chief of Breast Imaging at Brigham and Women’s Hospital and Network Director of Breast Imaging for Brigham Radiology, as well as Associate Professor of Radiology at Harvard Medical School in Boston, MA. Dr. Giess received her undergraduate degree from Dartmouth College and her medical degree from the University of Pennsylvania.  She did her diagnostic radiology residency at the New York Hospital-Cornell Medical Center and her breast imaging fellowship at Memorial Sloan-Kettering Cancer Center. Current research interests focus on improving the specificity of breast imaging in diagnosing breast cancer, with recent publications on screening performance of digital breast tomosynthesis compared to full field digital mammography, use of screening breast MRI in patients with a history of breast cancer, the appropriate use of breast MRI in evaluating equivocal mammographic lesions, and analysis of common interpretive pitfalls in interpretation.  She is a recipient of the 2015 and 2017 RSNA Honored Educator award.

Neena Kapoor, MD, Quality and Safety Officer, Department of Radiology, Brigham and Women’s Hospital, Harvard Medical School Faculty

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Dr. Kapoor is a Quality and Safety Officer for the Department of Radiology at Brigham and Women’s Hospital. She completed her medical school at University of Chicago and residency and musculoskeletal imaging fellowship at Brigham and Women’s Hospital. Dr. Kapoor is also a faculty member in the Center for Evidence-Based Imaging (CEBI), a multidisciplinary translational research center. She is a practicing musculoskeletal radiologist. Dr. Kapoor’s research is focused on health services and outcomes research in radiology, with an emphasis on understanding variation in radiologist practice patterns, patient experience, and designing physician-level interventions that can improve the quality and value of radiology care.

Charles Morris, MD, MPH, Associate Chief Medical Officer, Brigham and Women’s Hospital; Harvard Medical School Faculty

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Dr. Morris is an Assistant Professor of Medicine at Harvard Medical School. He completed his undergraduate degree at Princeton University, matriculated from Case Western Reserve University School of Medicine in 1999 and a residency in Internal Medicine at Brigham and Women’s Hospital in Boston in 2002. After obtaining a Master’s in Public Health at the Harvard School of Public Health and serving as Chief Resident at Brigham and Women’s, he joined the faculty as a staff physician, educator and administrator. He practices both ambulatory and hospital-based medicine and is active in post-graduate medical education. He is a regular speaker on clinical topics at national educational meetings, has authored chapters in widely published textbooks including Harrison’s, and has been a featured discussant at teaching conferences including those published by the New England Journal of Medicine. Administratively he works as the Associate Chief Medical Officer for the Brigham and Women’s Hospital, overseeing operations, quality and safety for the inpatient and emergency department services

Thomas Sequist, MD, MPH, Chief Quality and Safety Officer, Partners HealthCare

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Dr. Sequist is the Chief Quality and Safety Officer at Partners HealthCare, where he works with the leadership of multiple hospitals and institutions to measure and improve the delivery of health care across the care continuum.  He is a Professor of Medicine and Health Care Policy at Harvard Medical School, with joint appointments in the Division of General Medicine at Brigham and Women’s Hospital and the Department of Health Care Policy at Harvard Medical School.  Previous to his current role, Dr. Sequist served as a general internist and Director of Research and Clinical Program Evaluation at Harvard Vanguard Medical Associates and Atrius Health.  Dr. Sequist’s research interests include ambulatory quality measurement and improvement, with a focus on patient and provider education, and the innovative use of health information technology.  Dr. Sequist is particularly interested in health policy issues affecting care for Native Americans and has worked collaboratively with the Indian Health Service to evaluate the provision of care for this population.

Dr. Sequist is a member of the Taos Pueblo tribe in New Mexico and is committed to improving Native American health care, serving as the Director of the Four Directions Summer Research Program at Harvard Medical School and the Medical Director of the Brigham and Women’s Hospital Physician Outreach Program with the Indian Health Service.  He graduated from Cornell University with a B.S. in chemical engineering.  He received his medical degree from Harvard Medical School, and his M.P.H. degree from the Harvard School of Public Health.

Atul B. Shinagare, MD, Associate Professor of Radiology, Harvard Medical School Staff Radiologist, Brigham and Women’s Hospital/ Dana-Farber Cancer Institute BWH Radiology Quality and Safety Officer Associate Fellowship Director, Cancer Imaging Program

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Dr. Shinagare is Associate Professor of Radiology at Harvard Medical School. After completing fellowship training in in abdominal and cancer imaging as well as medical informatics, he joined as Staff Radiologist at Brigham and Women’s Hospital in July 2013. His areas of clinical expertise are genitourinary cancers and oncologic imaging. He is faculty at Center for Evidence-based Imaging and serves as BWH Radiology Quality and Safety Officer with focus on improving the quality of radiology reports and reducing unwarranted variability in reporting of imaging studies.

Karthik Sivashanker, MD, MPH, CPPS Medical Director for Quality, Safety, and Equity, Brigham Health Innovation Scholar, Institute for Healthcare Improvement Assistant Professor, Boston University School of Medicine

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Dr. Sivashanker, Medical Director for Quality, Safety, and Equity, Brigham Health, Innovation Scholar, Institute for Healthcare Improvement Assistant Professor, Boston University School of Medicine

In his new role as the Brigham Health Medical Director for Quality, Safety, and Equity, Karthik is working to integrate health equity into the core operations of patient safety, experience, and quality. In partnership with the Institute for Healthcare Improvement, he is developing new models to integrate health equity with Just Culture concepts and root cause analyses. He is also leading the development of hospital-wide trainings at Brigham Health focused on addressing unconscious bias and racism in healthcare. He previously completed a Harvard Medical School Fellowship in Patient Safety and Quality and a Fulbright Fellowship in Venezuela studying the vertical transmission of HIV-AIDS in rural mountain communities. He served as an Under Secretary for Health Diffusion of Excellence Gold Fellow to spread his VA innovation work nationwide. He has experience working with vulnerable populations, including with veterans as a consultation-liaison psychiatrist, and children and families at the Justice Resource Institute.

Paula Squires, MBA, SHRM-SCP, SPHR, Senior Vice President of Human Resources at Brigham Health

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Paula Squires, Senior Vice President, Human Resources, Brigham Health is passionate about ensuring BH is an employer of choice, strengthening the institutions efforts in workforce development and providing excellent service to current and prospective employees. She has extensive experience in human resources in health care settings and a deep understanding of the role that the HR team plays in recruiting, engaging and retaining the right employees. For the past 11 years, Squires served as the senior vice president and chief human resources officer for Baystate Health, overseeing human resources for the system’s 12,500 employees. Prior to Baystate Health, Squires held positions including vice president of Human Resources at Maine Medical Center and vice president of Human Resources at South Shore Hospital. She also has worked for Harvard Community Health Plan and Massachusetts Eye and Ear Infirmary.

Squires earned her bachelor’s degree from Bridgewater State College and her MBA from Boston University. She is certified as a senior professional in human resources and in senior human resources management. She is committed to her local community and has served on the board for the Martin Luther King Jr., Community Center, for the past nine years, serving five years as chair.

Catherine Ulbricht, PharmD, MBA, CPPS, Director of Clinical and Academic Programs, Patient Safety, Brigham and Women’s Hospital

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Dr. Ulbricht received a Bachelor of Science degree from University of Connecticut, Doctorate of Pharmacy from Massachusetts College of Pharmacy and Allied Health Sciences, and Master in Business Administration from Northeastern University. Kate has served as a Senior Attending Clinical Pharmacist at Massachusetts General Hospital and Assistant Professor at multiple universities since 1996. She founded an international research collaboration providing evidence-based decision support tools promoting patient safety. Her publications include hundreds of peer-reviewed scientific articles, book chapters and texts. Kate helps propel Brigham and Women’s Hospital Joint Commission/National Patient Safety Goals, transparency, and related educational efforts forward.

Lanny Thorndike, MBA, Managing Director at Congress Asset Management; Brigham and Women’s Hospital Board of Trustees Member; Retired Chair & Managing Partner of Century Capital Management LLC & the Century Funds’

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Lanny Thorndike is Managing Director at Congress Asset Management Company, where he is Portfolio Manager on large and small cap portfolios and co-chairs the SMid Growth Investment Committee.  Lanny is a member of the firm’s Management Committee.

Prior to Congress, Lanny was Managing Partner and CEO of Century Capital Management (manager of public and private equity portfolios), Chairman of the Century Funds family of mutual funds (including the Portfolio Manager for Century Small Cap Select Fund and Century Shares Trust.) He has more than 27 years of investment experience and has managed equity portfolios for such clients as Vanguard Group, several state pension funds, foundations and endowments. Previously, he was an equity analyst at William Blair and Company, LLC and analyst/portfolio manager at CC&F Asset Management.

In his spare time, Lanny serves on the boards of several organizations including Partners HealthCare, Brigham Health, and the Cotting School, the nation’s first school for children with disabilities.