Physicians

A Special Message for Physicians and Physician Leaders

Dear Colleague,

There are a number of challenges that impact quality and safety improvement efforts within ambulatory and inpatient settings. As physicians, many of us have questions and have to contend with challenges related to:

• Reliable safety protocols that prevent errors and mitigate risk and at the same time support the work of staff in increasingly complex environments
• Non-traditional access to care, including tele-health and home care programs
• Ambulatory safety nets to prevent missed and delayed diagnosis
• Population health efforts and outcomes
• Provider resilience and combating burnout
• Healthcare equity
• Effective promotion of a culture of safety
• Optimization of safety huddles
• Defining and leading changes in our local practices
• Communicating medical errors to patients
• Standardizing care across multidisciplinary teams
• How we deal with the opioid crisis
• How we handle drug shortages
• Mitigating the emotional toll of medical errors
• Accountability in a Just Culture environment
• Empowering physicians to drive improvement and safety
• More effective use of the electronic medical record for decision support

The 2019 Healthcare Quality and Safety conference offers evidence-based strategies and state-of-the-art approaches to these issues.

We invite you to join us for this exciting and timely program and look forward to meeting you.

David W. Bates, MD, MSc
Chief, Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital
Medical Director, Clinical and Quality Analysis, Partners HealthCare System, Inc.
Professor of Medicine, Harvard Medical School
Professor of Health Policy and Management, Harvard T.H. Chan School of Public Health